Using the internet goes hand in hand with sharing information. Without that exchange, you wouldn’t be able to visit our website. This includes the details you enter yourself when you subscribe to a newsletter, or the IP data your computer, tablet, or smartphone needs to share with websites just to establish a connection. While this exchange of information is part of the essence of the internet, it’s only fair that you know how that information is handled and what it’s used for.
That’s why Goeiezaak.com has created a privacy statement. It explains which data is shared when you visit our site and how we use it to improve your experience as a visitor.
What data do we process?
Goeiezaak.com may process your personal data because you use its services and/or because you provide this data yourself when filling out a contact form on the website.
Goeiezaak.com may process the following personal data:
• Your first and last name
• Your address details
• Your phone number
• Your email address
• Information about the device you use to visit the website, such as your web browser type, operating system, IP address and screen settings
• Data related to your visit to our website
Why do we need this data?
Goeiezaak.com processes your personal data so we can call you if you request it, and/or reach out in writing (by email and/or post) if we can’t get in touch with you by phone.
In addition, Goeiezaak.com may use your personal data to carry out an agreement we’ve entered into with you, usually related to the services offered through the website.
Do we share your data with others?
Goeiezaak.com only shares your personal data with third parties if this is necessary to perform an agreement with you, or to comply with a legal obligation.
If you place an order, only the personal data needed to carry out the agreement will be shared with payment providers and delivery services.
Marketing partners and technical service providers
We schakelen marketingpartijen in om ons te ondersteunen bij het optimaliseren van onze website en de daarbij horende dienstverlening. Deze marketingpartijen hebben toegang tot geanonimiseerde data van een of meerdere webanalyticsdiensten die op de website worden gebruikt.
We work with marketing partners to help us optimize our website and the services connected to it. These partners have access to anonymized data from one (1) or more web analytics tools used on the website.
Hosting providers
This website is hosted by a third party. The servers are located in Ireland, and our hosting provider ensures a level of protection that complies with European laws and regulations. Our hosting provider is ISO 9001 and ISO 27001 certified, meeting high quality and security standards for servers. We do not grant hosting providers access to your personal data.
Mapping website visits
On the Goeiezaak.com website, we track general visitor data, including your computer’s IP address, the time of your visit, and information your browser sends to us. This data may be used to analyze browsing and click behavior on the website. Goeiezaak.com uses these insights to improve how the website performs. Wherever possible, this data is anonymized and not shared with third parties.
Google Analytics
Goeiezaak.com uses Google Analytics based on our legitimate interest in understanding how users interact with our website and how effective Goeiezaak.com’s ads are on Google search result pages. As part of this Analytics service, cookies from Google Analytics are placed via our website.
Google may share this information with third parties if Google is legally required to do so, or if those third parties process the information on Google’s behalf. Goeiezaak.com has no control over this.
Goeiezaak.com has a data processing agreement in place with Google. We have not given Google permission to use Analytics information obtained via Goeiezaak.com for other Google services. The information Google collects is anonymized as much as possible. The last octet of your IP address is anonymized if you have not given consent for processing your data for statistical purposes.
The data collected by Google is stored on servers in the United States. Google participates in the Privacy Shield program of the U.S. Department of Commerce. This means an adequate level of protection is ensured for the processing of any personal data. For more information, please review the Privacy Policy of Google Analytics.
Hotjar
Goeiezaak.com uses Hotjar to track and analyze how users use our website. Hotjar is a service that helps us better understand how visitors experience our website. We use it to see how much time visitors spend on the website, which pages they visit, where they click on a page, how far they scroll, and their mouse activity. Hotjar also collects the following information from visitors: device type (desktop, tablet, or mobile), screen resolution, web browser, and operating system. We use this information to make the data collected by Hotjar easier to analyze. Information entered by the user (for example: contact forms) is not collected or stored by Hotjar. All entered characters are automatically replaced with an asterisk (*), so your privacy is protected.
We may use Hotjar for online surveys about how our website is used. If you’re eligible, a Hotjar Feedback label will appear, giving you the option to share your feedback about our website. The information you provide will only be used to analyze how our website is used and to improve it.
Hotjar uses cookies to determine, for example, whether a visitor should be included in a sample. Most of these cookies remain valid for 1 year and are automatically deleted after that. If you don’t want to accept these cookies, you can adjust this in your cookie settings.
The data collected by Hotjar is stored on servers in Malta. Malta is part of the European Economic Area (EEA). The processing of your data by Hotjar stays within the EU, with Hotjar ensuring a level of protection that complies with European laws and regulations. For more information, please review Hotjar’s Cookie Policy.
Remarketing
We use remarketing in our ads through Google Ads, LinkedIn and Facebook. You may be selected for this if you have given consent for the processing of your data for marketing purposes. Remarketing means our ads are shown to you on other websites based on information about your previous visit(s) to our website.
Google, LinkedIn and Facebook are based in the United States. These companies participate in the Privacy Shield program of the U.S. Department of Commerce, which ensures an adequate level of protection for the processing of personal data. For more information, please review Google’s ad settings and the cookie policies of LinkedIn and Facebook.
Salesfeed
Goeiezaak.com uses SalesFeed to identify the companies from which our website is visited. This information gives us insight into how our website is used by different companies. SalesFeed only identifies companies, not individuals. SalesFeed does not place commercial third-party cookies or tracking cookies. During the session, functional first-party cookies are placed to assign a session ID to the visit. If we run an A/B test via SalesFeed, cookies are also placed to manage this functionality during the session. These cookies are deleted after the session ends or after 30 minutes of inactivity.
Google Maps
Goeiezaak.com uses the Google Maps API to display a map of the area where we are located. For this functionality, Google places a PREF cookie that stores the zoom level, selected language, and region. This cookie does not store any personal data.
Newsletter
Goeiezaak.com offers a newsletter to keep interested people informed about news in online marketing and our products and services. We only add your email address to the subscriber list with your explicit consent. The newsletter subscriber list is not shared with third parties.
For the newsletter, we use MailChimp. MailChimp is based in the United States and participates in the Privacy Shield program of the U.S. Department of Commerce. This means an adequate level of protection is ensured for the processing of any personal data.
With every email, we use a single pixel GIF (web beacon) to track whether the recipient has opened the email and whether specific links in the email have been clicked. We also record the email address, IP address, and the date and time each subscriber opens an email or clicks on a link in the newsletter. We use this information based on our legitimate interest to review and analyze how our email campaigns perform and how we can improve them.
At the bottom of every email, you’ll find the option to update your details and preferences or unsubscribe. For more information, please review the privacy and cookie policy of MailChimp.
Job applications
We process the personal data you share with us as part of a job application solely to handle your application. We retain applicants’ data for a maximum of 1 year after the recruitment and selection process has ended.
Information about cookies
Cookies zijn kleine tekstbestanden die op de computer of alle andere randapparatuur van de gebruiker worden geplaatst bij een bezoek aan een website. De daarin opgeslagen informatie kan bij een volgend bezoek weer naar onze servers teruggestuurd worden. Meer informatie over de cookies die wij gebruiken kunt u vinden in de cookieverklaring.
Deleting cookies
You can disable or delete cookies through your web browser settings. You can find more information about enabling, disabling, or deleting cookies via the Help function in your web browser.
View, update or delete your data
You have the right to access your personal data and have it corrected, restricted, or deleted. If you have provided personal data that we process fully automatically and the processing is based on your consent or an agreement, you also have the right to receive this personal data in digital format, provided it does not concern anonymous or pseudonymized data. You can send a request for access, correction, restriction, or deletion to info@theculinaryagency.nl.
To prevent misuse, we may ask you to verify your identity. If you want to access personal data linked to a cookie, please include a copy of the relevant cookie with your request. You can find this in your browser settings.
Objection
You have the right to object to the processing of your personal data if it is processed for the performance of a task carried out in the public interest or for the purposes of our legitimate interests. You can also object at any time to the use of your data for direct marketing purposes, including profiling related to direct marketing.
If you object to the use of your personal data for digital marketing purposes, we’ll always respect that choice. From that moment on, we’ll stop using your personal data for direct marketing.
If you object to other types of processing, we’ll review your request and reassess the balance of interests. If the outcome is in your favor, we’ll stop processing your personal data.
Dutch Data Protection Authority
We’re here to help if you have any questions or complaints about how we process your personal data. You can contact us using one of the contact options listed at the bottom of this privacy and cookie statement.
If we’re unable to resolve the issue together, you also have the right under privacy law to file a complaint with a supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority.
Changes to this privacy and cookie statement
Goeiezaak.com reserves the right to update this statement. The latest version will always be published on this website.
Contact
Goeiezaak.com takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful changes. The Goeiezaak.com website uses a reliable SSL certificate to ensure your personal data doesn’t fall into the wrong hands.
Goeiezaak.com takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful changes. The Goeiezaak.com website uses a reliable SSL certificate to ensure your personal data doesn’t fall into the wrong hands.
You can reach Goeiezaak.com through the following contact details:
Postal address
Wilhelminastraat 16,
2011 VM Haarlem
Registered office address
Wilhelminastraat 16,
2011 VM Haarlem
Chamber of Commerce (KvK) registration number
69154961
Phone number
0031-23 711 4437
Email address
info@theculinaryagency.nl
